At certain times, you may find it necessary to restore your Windows computer to factory settings. Maybe you ran into malware and need a fresh start, or perhaps you plan to sell your computer and wipe it clean.
Whatever the reason, we’ll show you what to do. Here’s how to factory reset your HP laptop.
Before you perform a factory reset, you should make sure you have a backup of your files. In most cases, performing a factory reset will remove all data from your machine.
Until 2018, HP computers came with a tool called HP Recovery Manager. You can use this to restore your laptop to its default settings, but it comes with a few stipulations. To see if you have it installed, open the Start menu and search for Recovery Manager.
If you don’t see it, your computer may be too new and thus doesn’t include the software. You also can’t use this option if you’ve deleted the HP Recovery partition on your system’s hard drive. Finally, HP’s recovery tools only work for the version of Windows that your computer shipped with. Thus, if you bought your laptop with Windows 8.1 and later upgraded to Windows 10, you can’t use the utility.
Should you fulfill all these conditions, you can use HP Recovery Manager to restore your PC to its default state. The app will walk you through the process, including backing up your files first. Once it completes, you can set up Windows again.
See HP’s page on Recovery Manager and the below HP Support video for help with this process. If your computer doesn’t have Recovery Manager, HP recommends using the built-in Windows options (covered below).
If you can’t boot into Windows normally, or you don’t have the Recovery Manager available, you can instead turn to pre-boot options. When you start your laptop, you’ll see some text on-screen telling you what keys you need to press to access the startup environment. On my HP laptop, this is the Esc key, but it may be different for yours.
As soon as you boot your computer, rapidly press the button until it jumps to an options screen. You may see a key that corresponds to a Recovery option of some sort. On my laptop, I had to press F10 to access the BIOS Setup menu first.
After this, in the Security section, I found an option labeled Secure Erase. This allows you to erase the entire hard drive, useful for when you plan to give your computer away.
Be careful what you choose here. Your computer may not include an option to reinstall Windows through this menu. The above Secure Erase option wipes the hard drive clean, meaning you would have to reinstall Windows yourself.
If you don’t want to use any of the above methods, or find that they didn’t work, you can turn to the universal reset options in Windows 10. No matter what kind of laptop you have, you can use these to get your computer back to its default state.